It’s never fun to deal with broken furnace in the middle of winter, but finding a technician from a reputable company is a huge relief. And once the technician works their magic and gets your heating system back to running well again, it would help to ask them a few questions. That way, you feel confident that they did a thorough job, and you stand a better chance of preventing future problems. Here are a some questions you might consider asking the technician after a heating repair.
WHAT CAUSED THE PROBLEM?
Understanding why a problem occurred in the first place is one of the best ways to prevent a recurrence in the future. The technician will detail what caused the problem with your heating system. For instance, they can explain if the problem was preventable or entirely a force of nature. The technician will also pinpoint the specific component of your heating system that had a problem. Since the technician might throw in technical terms when going into the intricate details, please don’t be shy to ask them to simplify or take you through the repair visually.
WHAT SOLUTION DID YOU APPLY?
Although the technician’s job is to get the system up and running, it doesn’t hurt to know what solution solved the problem. Did they replace a broken part? Does the particular solution have a warranty? It’s also essential to ask your technician whether the solution is short-term or long-term. That way, you can prepare adequately should it be a short-term fix.
HOW MUCH LONGER WILL MY HEATING UNIT LAST?
Like any other system, your heating unit has an estimated life span. Your technician can give you a rough estimate of the longevity of your heating unit. While at it, they can also advise you of how you can best extend your system’s life span. For instance, they might recommend preventative maintenance tips, such as scheduled maintenance appointments. Most importantly, ask your technician what signs or symptoms you need to look out for that indicate you need to call them again.
Our technicians at Preferred Home Services in Friendswood understand the value of customer education after heating repair. They are well-prepared with the knowledge and will break down the information to the simplest form possible. Reach out to us to schedule your heating repair appointment today. We also provide air conditioning repairs and installations as well as roofing services.
